Brands
Beauty

Setting the standard for online growth—from captivating content creation to the optimization of product detail pages

Brands

Highlights

101 000+
video views
68-78%
average watch progress
Data compiled from three divisions between October 2023 and September 2024.
500+
products with video
1 900+
retailer PDPs
For us, Videoly is not just a tool but a key piece of the puzzle, with the team behind it acting as a vital strategic partner in our journey.
Martin Hildebrand Lorentzen
Nordic Digital Platform Manager, L'Oréal Nordics

Creating the beauty that moves the world

L'Oréal Nordics
loreal.com
L'Oréal Nordics is an entity of the global L'Oréal Group, a brand that hardly needs an introduction. With a vision to make beauty accessible to all, L'Oréal has built a century-long legacy grounded in core values.

By blending product innovation with a strong focus on diversity, inclusion, and ethical practices, L'Oréal Nordics sets ambitious goals for social and environmental progress. As the company continues to lead the beauty industry, it remains committed to creating a positive impact on both society and the planet.

Driving online growth with
engaging content

L'Oréal has always been committed to excellence, with products rooted in research and innovation. "Now, we're applying that same approach to digital transformation," says Martin Hildebrand Lorentzen, Nordic Digital Platform Manager. "With online sales making over 20% of our business and supporting our vision of making beauty accessible to all, integrating online and offline channels is more important than ever," he adds.

To support this approach, L’Oréal Nordics is focused on creating content that seamlessly connects both online and offline channels, delivering a consistent and engaging experience for all customers. 
Video plays a key role, allowing L'Oréal Nordics to showcase not only product details but also their broader commitments in a dynamic and engaging way. “Selling beauty products online can be challenging because customers lack the sensory experience—they can't for instance feel the texture, or smell the scent. We aim to educate our users on how to create their regimen and effectively use the products, and video is perfect for that,” Martin explains.

On top of delivering better product information, L’Oréal Nordics also uses video to illustrate the bigger picture of who they are and what they stand for. “As industry leaders, we are committed to driving the sustainability movement forward. Video allows us to showcase our commitment to both the planet and people,” he adds.
Video helps us provide an informative and engaging experience across different channels while clearly communicating our values and what we stand for.
Martin Hildebrand Lorentzen
Nordic Digital Platform Manager, L'Oréal Nordics

Manual distribution: the barrier to PDP excellence

L'Oréal Nordics is committed to achieving what they call "PDP excellence," with a strong focus on enhancing their product detail pages. “This is almost an obsession for us as we know that product videos on PDPs are effective for boosting conversion rates,” says Martin.

Recognizing that videos not only meet consumer expectations but also drive higher engagement and conversions, L'Oréal Nordics is determined to feature compelling video content on every PDP. However, manual content distribution was a major bottleneck in scaling video syndication with retailers. “It’s a very time-consuming and tedious task,” Martin explains.
The solution came in 2022 during their annual L’Oréal Nordic Innovation Day when they encountered Videoly. “Videoly solved a challenge we were struggling with. We knew that partnering with Videoly would rapidly boost our efficiency and automation,” Martin recalls.

Speedy, effortless and trackable impact

After implementing Videoly, the impact was immediate. The team can now accelerate product launches and efficiently distribute their video content. “Videoly not only speeds up the time from upload to market but also simplifies the process for our e-merchandisers, making everything more streamlined and effective,” Martin explains. "We have also seen clear improvement in engagement rates, conversions and revenue per user." What started as a collaboration within one division of L’Oréal Nordics quickly expanded to other divisions, thanks to the impressive results.
Videoly tackled a challenge we were really struggling withwe knew the impact would be immediate.
Martin Hildebrand Lorentzen
Nordic Digital Platform Manager, L'Oréal Nordics
Videoly also enables tracking of video performance as part of L’Oréal Nordics’ ecommerce objectives. The team closely monitors both commercial and engagement KPIs. “With Videoly’s help, we can integrate video performance into our ecommerce goals and reports, which is crucial given the growing importance of video in our content and ecommerce strategies,” Martin adds.

To ensure efficient video distribution, L’Oréal Nordics needs to encourage retailers to join the distribution network—an often tricky task. “To address this, the process must be straightforward for retailers. Fortunately, Videoly makes setup incredibly simple, allowing retailers to join quickly and with minimal hassle. This is key to onboarding as many retailers as possible,” Martin concludes.

Videoly: the strategic sidekick for future success

L'Oréal Nordics views their relationship with Videoly as a vital partnership rather than just using a platform or tool. “Videos are everywhere. We have ambitious plans for the future, and achieving them would be challenging without Videoly's strategic support,” Martin explains. "Moving forward, we want to especially spotlight content created by our customers and to enhance our focus on influencers, advocacy, and user-generated content (UGC), including reviews.”

This dedication is also evident in their approach to AI—a topic that cannot be overlooked when discussing future trends, Martin points out. “While L'Oréal is open to using AI for inspiration and efficiency, we remain committed to not relying on it for video creation,” Martin explains.

The team at L'Oréal Nordics values Videoly’s supportive, professional, and approachable nature, which has fostered a strong and effective collaboration. This partnership goes beyond mere functionality, seamlessly integrating into their overall strategy and enhancing L’Oréal Nordics’ operations. “For us, Videoly is more than just a tool—it's a true partner in our journey,” Martin concludes.
The team is professional and approachable, transforming our collaboration into a truly valued partnership.
Martin Hildebrand Lorentzen
Nordic Digital Platform Manager, L'Oréal Nordics
See what Videoly could do for you
Get in touch
Share this story

Let’s create a success story together

Increase sales and keep your online shoppers engaged through automatically connected product videos. Whether it’s UGC, brand videos, reviews – we’ve got your product video needs covered.
Get started—it’s easy