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How Bosch Power Tools powered up reseller PDPs with automated video

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Highlights

433 000+
video views
10 350+
hours spent watching video
Data from Nordic and Baltic regions in 2024
6 440+
reseller PDPs with video
80+
resellers
Distributing videos manually just wasn't working anymore. We couldn't track performance and keeping everything consistent was a nightmare. Then we found Videoly.
Sari Lindfors
Marketing Manager,
Bosch Power Tools

A global leader in power tools and equipment

Bosch Power Tools
bosch-pt.com
As a division of the Bosch Group, Bosch Power Tools is one of the world’s leading providers for power tools, garden tools, power tool accessories and measuring tools. With iconic brands like Bosch and Dremel, the company embodies innovation, quality, and reliability. 

Serving professional users and DIY enthusiasts alike, Bosch Power Tools provides the necessary tools for projects on construction sites and at home, always prioritizing customer proximity and technical progress.

Nailing product information with visual content

Bosch Power Tools has a well-defined strategy for working with their resellers, where content plays a pivotal role. "Clear product content drives sales and revenue – it's as simple as that," says Kristine Meija, eCommerce Key Account Manager at Bosch Power Tools.

For a technical product range like power tools, traditional product descriptions often fall short. "Nowadays, customers' perceptions of a product are highly steered by visual content and further informed by product demonstrations, how-to guides, or product comparisons," Kristine explains. "Shoppers don't want to read through lengthy technical specifications – they want to see the product in action before making their decision."

Kristine highlights that video in particular has become central for educating shoppers. "This shift in buying behaviour has been particularly noticeable among the younger generations," she notes. "They're used to learning through visual media, and video helps them understand exactly what they're getting."

The distribution dilemma

Despite having a great video content available, Bosch Power Tools struggled to distribute it forward efficiently. "Our Key Account Management team was spending countless hours manually transferring files, sending emails, and updating spreadsheets to distribute the videos, while our resellers were using time on their end to get the videos onto their product pages,” Kristine recalls.

This manual approach wasn't just time-consuming – it was also limiting their ability to scale. "Without automation, we couldn't ensure consistent video presence across all the thousands of product pages. Even worse, we had no way to track how our videos were performing across these different channels," shares Kristine.

While many resellers were already using Videoly, Bosch Power Tools was not hosting their video content on public platforms, making it impossible for Videoly to source openly.

"We wanted to keep hosting our content privately while distributing it efficiently to our entire network, so we began looking into partnering up with Videoly directly," recalls Sari Lindfors, Marketing Manager. "When we learned Videoly also had a QuickConnect feature, which allows us to invite any reseller to our distribution network regardless of their current setup, we knew we'd found our solution."
We were spending so much time on manual tasks – transferring files, sending endless emails, updating spreadsheets. And our resellers had to spend just as much time getting those videos onto their PDPs.
Kristine Meija
eCommerce Key Account Manager, Bosch Power Tools

Automating video distribution with Videoly

The implementation process with Videoly proved surprisingly straightforward. "Getting started was remarkably simple," Sari shares. "The Videoly team provided excellent support throughout the entire implementation process, helping us with our existing mass of thousands of product videos in different languages and offering comprehensive reporting from day one."

The instant change was visible also for Kristine in her role as a Key Account Manager. "Suddenly, we could reach our entire reseller network with just a few clicks. What used to take hours and hours of manual work now happens automatically, and every product page gets the right video instantly." 

The multilingual capabilities proved particularly valuable for Bosch's international market presence. "We can now ensure that product videos are available in local languages where available, with English versions as a fallback," Kristine shares. "This level of automated localization was simply impossible with our previous manual approach."

The impact extended beyond just efficiency. For the first time, Bosch gained valuable insights into their video content's performance. "Finally, we can see how our videos perform across different channels," notes both Sari and Kristine. "The monthly reports and strategy sessions with Videoly help us make informed decisions about our content investments."

Strenghtened collaboration with resellers

The successful automation of video distribution not only solved immediate operational challenges but positioned Bosch Power Tools to better serve their dealer network and end customers alike. The ease of implementation has been particularly impactful in expanding the video reach of Bosch Power Tools.

"Our dealers are on the front lines of eCommerce," says Kristine. "By providing them with professional video content, we help them create more engaging PDPs that convert better. It's a win-win situation. Convenience is absolutely crucial for reseller activation, and Videoly's QuickConnect option delivers exactly that," she continues.

Looking ahead, Bosch Power Tools continues to strengthen their partnership with Videoly, focusing on enriching their omnichannel strategy through video content. "Video is no longer just a nice-to-have – it's fundamental to the online shopping experience," Kristine and Sari conclude. "With Videoly, we're confident we can keep meeting and exceeding our customers' expectations."
Videoly not only solved our immediate video distribution challenges but positioned us to better serve our dealer network and end customers alike.
Kristine Meija
eCommerce Key Account Manager, Bosch Power Tools
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